Maintenance & Repair Help

To report a maintenance issue, call or email our repair line and the service team will take care of you.

Service Department

Phone Hours: Mon–Fri: 8 AM – 6 PM, Sat–Sun: 9 AM – 5 PM

Memphis Office: Mon–Thu: 9 AM – 5:30 PM, Fri: 9 AM – 4:30 PM

Little Rock & Dallas: By appointment only

When you call or write, have your address ready and describe the issue — photos help our team diagnose and prepare for the repair.

For gas leaks, flooding, fire, electrical hazards, or no heat in freezing temps — call immediately: