Effective date: June 18, 2026
These SMS/Text Messaging Terms and Conditions ("SMS Terms") govern the text messaging program operated by Mid South Best Rentals ("MSBR", "we", "us", or "our"). By providing your mobile number and agreeing to receive text messages from us, or by texting one of our published numbers, you agree to these SMS Terms and to our Privacy Policy at https://midsouthbestrentals.com/privacy-policy.
When you opt in, MSBR may send you SMS/MMS text messages related to your interest in, or relationship with, our rental and property management services. Message types may include:
- Responses to leasing and property inquiries
- Showing and appointment scheduling, confirmations, and reminders
- Rental application status and follow-up
- Maintenance and repair coordination
- Resident account and service notifications
- Payment reminders
- Two-way conversational support
We do not send marketing or promotional text messages under this program, and we do not send messages for age-restricted content or for lending or credit offers.
We obtain your consent to text you in one of the following ways:
- Verbal consent during a phone call or in person, when you ask us to text you or agree to receive texts from us
- Inbound text, when you text one of our published numbers first, after which we reply with an opt-in confirmation and proceed only once you confirm
We do not collect SMS opt-in through a website form. Your consent to receive text messages is not a condition of leasing, applying for, or obtaining any service from MSBR.
Message frequency varies. Messaging is conversational and event-driven, based on your inquiries and your relationship with us.
Message and data rates may apply for each message sent or received, depending on your mobile carrier and plan. MSBR is not responsible for charges imposed by your carrier. For questions about your plan or rates, contact your wireless provider.
You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time message confirming that you have been unsubscribed, and you will receive no further SMS messages from us. To rejoin, reply START or sign up again as you did originally.
For help, reply HELP to any message you receive from us, or contact us using the details in Section 9 below.
Carriers are not liable for delayed or undelivered messages. Delivery of messages depends on effective transmission by your wireless carrier and is not guaranteed.
We respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell personal information, including mobile numbers.
For full details on how we collect, use, disclose, and protect your information, see our Privacy Policy at https://midsouthbestrentals.com/privacy-policy.
Mid South Best Rentals
2238 Central Ave, Memphis, TN 38104
- Phone: 901‑274‑5237
- SMS/Text: 731‑602‑9154
- Applicants: processing@midsouthbestrentals.com
- Depositors: leasing@midsouthbestrentals.com
- Residents: rent@midsouthbestrentals.com
- Repairs: repairs@midsouthbestrentals.com
We may update these SMS Terms from time to time. The "Effective date" above reflects the latest version, and material changes will be posted on this page.